Last Updated: November 24, 2025
Welcome to Momentum Dubai. Your privacy matters to us. This Privacy Policy explains how Aix Tempora Ltd. (trading as Momentum Dubai) (“we”, “our”, “us”) collects, uses, shares, and protects your personal data in accordance with the DIFC Data Protection Law No. 5 of 2020.
By using our website, https://momentum-dubai.com, you agree to this Privacy Policy.
Who We Are
Data Controller:
Aix Tempora Ltd. (Momentum Dubai)
ICD Brookfield Place, Al Mustaqbal St. 312, Dubai, UAE
Email: mail@momentum-dubai.com
Data Protection Officer (DPO):
Email: Tariq Malik
If you have questions about your personal data or this policy, you may contact us at any time.
Personal Data We Collect
Data You Provide
- Name
- Email address
- Phone number
- Billing and shipping address
- Information submitted through forms or customer support
- Marketing and communication preferences
These data fields are mandatory for processing orders, providing services, or responding to inquiries. Optional fields (e.g., marketing preferences) are not required, but choosing not to provide them may mean you do not receive promotional communications.
Data Collected Automatically
- IP address
- Browser and device information
- Pages viewed and browsing behaviour
- Cookies and analytics data (only with your consent for non-essential cookies)
Data From Third Parties
- We may also collect data from trusted third-party sources such as:
- Social media platforms (if you interact via social media login)
- Analytics providers
- Publicly available databases
This data is only used for the purposes described in this Privacy Policy.
Payment Information
We do not store or retain credit/debit card details.
All card information is processed securely by our payment provider via an encrypted connection.
Why We Use Your Personal Data
|
Purpose |
Examples of Data Used |
Lawful Basis (DIFC) |
|
Processing and delivering your orders |
Name, address, payment confirmation |
Contract |
|
Providing customer support |
Contact details, inquiry content |
Legitimate Interests |
|
Improving website performance |
Cookie and analytics data |
Consent |
|
Sending marketing updates |
Email address |
Consent |
|
Fraud prevention and security |
IP address, device data |
Legitimate Interests / Legal Obligation |
We will always ask for your active consent where required.
Cookies
Our website uses cookies to:
- Ensure proper website functionality
- Remember your preferences
- Analyse website traffic
- Personalise content and advertisements (only with consent)
You can manage your cookie settings anytime through our cookie banner or browser settings.
How We Share Your Personal Data
We never sell, rent, or lease your personal data.
We share it only with trusted third parties, such as:
- Payment service providers (for secure transactions)
- Website hosting and IT providers
- Analytics and marketing partners (only if you consent)
- Courier companies (to deliver your order)
All partners are contractually required to protect your data according to DIFC standards.
International Data Transfers
Some of our service providers may operate outside the DIFC/UAE.
In such cases, we ensure your data is protected through:
- Adequacy decisions
- Standard Contractual Clauses
- Technical and organisational safeguards
How Long We Keep Your Data
We keep personal data only for as long as necessary, including:
- To deliver your orders
- To meet legal and accounting requirements
- Until you withdraw your consent (for marketing data)
Cookie data is kept according to cookie type and your chosen preferences.
Your Rights Under DIFC Law
You have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Delete your data (“Right to be Forgotten”)
- Restrict or object to processing
- Withdraw consent at any time
- Request a copy of your data (data portability)
- File a complaint with the DIFC Commissioner
- Exercise your Private Right of Action if your data rights are violated
To exercise any of these rights, email: mail@momentum-dubai.com
How We Protect Your Data
We use multiple security measures, including:
- Secure HTTPS encryption
- Encrypted payment processing
- Restricted data access controls
- System monitoring and malware protection
- Staff confidentiality and data protection training
While we implement strong safeguards, no online service is completely risk-free.
Links to Other Websites
Our website may include links to third-party sites.
We are not responsible for their privacy practices.
We encourage you to review their privacy policies directly.
Data Protection Impact Assessments (DPIAs)
We conduct DPIAs when needed, particularly for:
- Cookie and consent interfaces
- UX design elements that may influence user choices
- New technologies or processing methods
This ensures transparency, safety, and compliance with DIFC regulations.
Training and Internal Standards
We provide regular training for our teams, including marketing, UX, and customer-facing staff.
Training covers:
- Ethical use of data
- Privacy-friendly design
- Avoiding dark patterns
- DIFC compliance requirements
Updates to This Privacy Policy
We review and update this policy at least once a year or whenever regulations change.
Updates take effect once posted here.
We encourage you to review this page regularly.
Contact Us
If you have questions, requests, or concerns, please contact:
Momentum Dubai – Data Privacy Team
Email: mail@momentum-dubai.com
Address: ICD Brookfield Place, Al Mustaqbal St. 312, Dubai, UAE
You may also contact the DIFC Commissioner of Data Protection if you believe your rights have been violated.
