Privacy policy

Last Updated: November 24, 2025

 

Momentum Dubai (“we”, “our”, “us”) is committed to protecting your personal data and complying with the DIFC Data Protection Law, 2020. This Privacy Policy explains how we collect, use, and protect your information when you use our website https://momentum-dubai.com and services.

Data We Collect

We may collect the following personal data:

  • Name, email address, phone number (via forms, newsletter sign-up, or contact requests)
  • Website usage data (IP address, browser type, pages visited, cookies)
  • Marketing preferences
  • Any other information you voluntarily provide to us

These data fields are mandatory for processing orders, providing services, or responding to inquiries. Optional fields(e.g., marketing preferences) are not required, but choosing not to provide them may mean you do not receive promotional communications.

 

Payment Information

 

We do not store or retain credit/debit card details.

All card information is processed securely by our payment provider via an encrypted connection.

How We Use Your Data

We process your personal data for the following purposes:

  • Responding to your inquiries and providing services
  • Sending marketing communications if you have consented
  • Improving our website, content, and services
  • Complying with legal obligations and regulatory requirements

We will only process your personal data where there is a lawful basis, including your consent or legitimate interest.

Cookies and Tracking

Our website uses cookies to:

  • Ensure proper website functionality
  • Remember your preferences
  • Analyse website traffic
  • Personalise content and advertisements (only with consent)

You can manage your cookie settings anytime through our cookie banner or browser settings.

Sharing Your Data

We never sell, rent, or lease your personal data.

We share it only with trusted third parties, such as:

  • Paymentservice providers (forsecure transactions)
  • Analytics and marketing partners (only if you consent)
  • Courier companies (to deliver your order)

All partners are contractually required to protect your data according to DIFC standards.

Data Retention

We keep personal data only for as long as necessary, including:

  • To deliver your orders
  • To meet legal and accounting requirements
  • Until you withdraw your consent (for marketing data)

Cookie data is kept according to cookie type and your chosen preferences

Your Data Protection Rights

You have the following rights under DIFC law:

  • Access: Request a copy of your personal data we hold
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data
  • Objection / Restriction: Object to or restrict certain types of processing
  • Withdraw Consent: Withdraw consent for marketing communications at any time

Limitations on Exercising Your Rights

While you have the right to access, correct, or delete your personal data, there may be certain circumstances where we cannot fully comply immediately. For example, we may retain or restrict deletion/correction of data if required to:

  • Comply with legal, regulatory, or accounting obligations.
  • Complete transactions or provide services you requested.
  • Maintain system integrity, security, or backup records.

In such cases, we will inform you of the reasons for any limitations and ensure your rights are respected to the maximum extent possible.

To exercise any of these rights, please contact our Data Protection Officer (DPO) at:

 

Data Protection Officer: Tariq Malik

Email: mail@momentum-dubai.com

Phone: +97143274320

 

We will respond to your request within 30 days of receipt.

Data Security

We use multiple security measures, including:

  • Secure HTTPS encryption
  • Encrypted payment processing
  • Restricted data access controls
  • System monitoring and malware protection
  • Staff confidentiality and data protection training

International Data Transfers

If your data is transferred outside the DIFC, we ensure adequate safeguards are in place to protect your personal data in compliance with DIFC law.

Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on our website with the effective date updated. We encourage you to review this page periodically.

Contact Us

For questions, concerns, or to exercise your rights, contact our DPO:

 

Data Protection Officer

Tariq Malik

Email: mail@momentum-dubai.com

Phone: +97143274320

Consent for Newsletter / Marketing

When subscribing to our newsletter or marketing communications, you agree that we may process your personal data in accordance with this Privacy Policy. You may unsubscribe at any time using the link in our emails.